Customer Service

Strong Guarantees for Enduring Tungsten and Titanium Rings

Satisfaction Expressed by Thousands of Customers

Heavy Crown Jewelry offers a beautiful line of high-quality tungsten carbide and titanium jewelry at unbeatable prices. Equally stunning is our guarantee. We want you to be totally pleased with your purchase of our durable tungsten rings and titanium rings.

To ensure your satisfaction, we offer several valuable guarantees for our tungsten rings and titanium rings:

• 30-day, Free Replacement Policy: Need a different size? Think another design will work better for you? Just send it back. Please include a copy of your invoice with a note requesting the new size you would like, and a $3 check for return shipping. Any altered or damaged rings are subject to our standard 50% restocking fee.
• 30-day, Money-Back Guarantee: We can’t imagine you changing your mind after seeing our jewelry, including tungsten wedding bands and titanium wedding bands, but if you do, just send it back. Any altered or damaged rings are subject to our standard 50% restocking fee.
• Lifetime Resizing Guarantee: Tungsten carbide and titanium rings are made of material so strong, they cannot be resized. But to make sure you have a proper fit, we will replace any ring you buy from Heavy Crown Jewelry. If you are not sure of your finger size, please just check our Ring Sizing page. All exchanges over 30 days are subject to our standard 50% restocking fee.

Although it is good to know that Heavy Crown Jewelry offers these solid guarantees, we do not anticipate you needing to use them. We are so confident that you will enjoy your attractive, indestructible tungsten rings and titanium rings – and that you will find our ring sizer to be so accurate – that you will find it unnecessary to replace or return them.

But if you do need to replace your ring, be assured that Heavy Crown Jewelry provides prompt, friendly customer service. Orders are processed within 48 hours, and within 24 hours 95 percent of the time.

Buy with confidence from Heavy Crown Jewelry. We are proud to have received a 99.9 percent positive feedback rating on eBay. Join our more than 10,000 satisfied customers.

Heavy Crown Jewelry takes great pride in offering enduring, designer-quality tungsten carbide and titanium jewelry at an affordable price.